Shipping policy

Shipping Policy

We currently ship Australia-wide.

Processing Times

Orders are typically processed within 1–3 business days. During promotional periods or high-demand periods, processing times may be slightly longer.

Delivery Times

Estimated delivery times:

  • NSW, VIC, QLD: 2–7 business days
  • SA, WA, TAS, NT: 4–10 business days

Delivery timeframes are estimates only and may vary depending on carrier delays.

Tracking

Once your order has been dispatched, you will receive tracking information via email.

Lost or Delayed Shipments

If your order has not arrived within the expected timeframe, please contact us and we will assist in locating your shipment.

Incorrect Address Information

Customers are responsible for ensuring shipping details are correct at checkout. We are not responsible for parcels delayed or lost due to incorrect address information.